Knowledge Base

Category: General
Topic ID: 1157
Title: Unable to run the external conversion tool due to missing redistributable tools
Created: 0000-00-00Last modified: 0000-00-00

Some of the legacy third-party components used by external conversions are no longer maintained and in turn depend on legacy Microsoft components (DLLs). 

The compliance with the common security practices precludes us from distributing these components with Carlson install. 

However, if you depend on these tools and you do not have another alternative, you may decide to install the dependencies yourself in order to use them.

Please download and run the tool attached at the bottom of this article.