My JettCE or Explorer has an hour glass stuck on the screen.
Solution: The JettCe and Explorer may need to by re-booted if a system lockup occurs.
To do this:
DO NOT REMOVE THE BATTERY TO REBOOT THE COLLECTOR!!!
1. Turn the device on.
2. Press and hold the ON/Off key for 8 seconds.
The screen will go blank and fade away.
3. Release the On/Off key. Then tap it once, (Like you were turning it on)
4. A white screen will be displayed. Words will appear stating "Booting from System Socket"
5. Allow the device to complete the re-boot and the WinCE screen will re-appear.
6. Depending on how the device locked up, you may need to repeat this process.