Knowledge Base

Follow the steps below to restore user storage, settings, and icons on your Surveyor2 to their original factory defaults.

CAUTION: Restoring the Surveyor2 to its original factory state permanently erases data saved on the handheld, any software you installed, and any changes you made to the handheld, including changes to settings. SurvCE will have to be reinstalled after a clean boot.

1. Back up files and programs you want to keep onto another computer.

2. Save open files and close running programs on the handheld. Press and hold the power key until the Power Key menu appears. Tap Reset.

3. When the screen turns black, press and hold the power key again until the bios screen is shown.

4. Move the top slider on the screen to the right to set or clear factory defaults (this clean boots the handheld).

5. Tap Exit. The boot process continues. The Update Time screen is shown. Update the information as needed and press OK.