Knowledge Base

Carlson Surveyor2 Touchscreen Tips

The Carlson Surveyor2 data collector has a projected capacitive touchscreen that is designed for both finger and stylus use. While using capacitive touchscreen technology results in a thinner, brighter and more rugged scratch resistant display, users will find differences between capacitive touchscreen and the older resistive touchscreen technology used on the Surveyor+. 

The first difference users will notice is that the Capacitive Stylus supplied with the Surveyor2 is larger than the hard plastic stylus supplied with the Surveyor+ and it has a soft rubber tip. 

!!!Please Note: Only a capacitive touch stylus will work with the Surveyor2.

This document presents tips and suggestions to help you use the Surveyor2 more effectively.
Touchscreen Tips
1. Use the touchscreen profile (Finger, Stylus or Water) that best matches you and your work environment. Instructions for setting the touchscreen profile are found later in this document.

2. Tap perpendicular to the touchscreen. Touching the screen with your finger (or the stylus) perpendicular to the display surface is more accurate than having your finger or stylus at an angle to the display surface.

3. Use a light but firm touch. The capacitive touchscreen senses the presence of your finger or the stylus, not how hard you press on the screen. If you press hard, your finger or the stylus has a tendency to slide along the touchscreen surface, which can generate an incorrect touch position.

4. Use the touch crosshairs. There is a learning curve associated with most capacitive touchscreens. By checking the “Show touchscreen crosshairs” box in Touch setting menu, red crosshairs will be displayed when the Surveyor2 interprets the touch event. By viewing the crosshairs, you can determine if you need to adjust your touch location.

5. Aim for the center of the icon, tab or field. When using your index finger, many users have found that placing their fingernail on the top border of the icon, tab or data field is the most effective way to accurately select the icon, tab or data field.

6. Don’t place your hand or other fingers on the touchscreen when using the stylus or your finger. This will cause an inadvertent touch.

7. If you are getting erroneous touches, wait 2-3 seconds for the touchscreen auto-calibration to complete. This typically happens when water is pooling on touchscreen. Shake or wipe off the water, touch an area of the