PROBLEM: Simingly random crashes when trying to select a file and possibly other places related to dealing with
particular file or folder
CAUSE: While there is ton of other reasons for crashes, one covered here is related to file date (created, modified or
accessed) set far in future - specifically past 2038. This is fatal to some versions of Microsoft calls for accessing
file properties and may crash programs at random. Apparently, incorrectly set date on data collector is one of possible
causes of this.
RESOLUTION: Use Windows Explorer to look at folder(s) in question. Use detailed view and sort by date. See if there are
any dates in 2038 or later. If that is the case then this is likely to be cause of the crash.
Install attached (at the bottom) freeware tool (not written or suppored by Carlson, but tested to appear safe and
efficient) to add "wtouch" to right click menu in Windows Explorer. Select files in question, right click, select
"wtouch" and reset particular or all times on the file. If any date is still in far future crash is likely to persist.
Check data collectors for source of faul dates.