Knowledge Base

Category: SurvCE / FAQ
Topic ID: 33
Title: Why can’t I load the software?
Created: 0000-00-00Last modified: 0000-00-00

The computer may disconnect from ActiveSync when there is not enough memory allocated to “Storage Memory”. In the control panel, select the “System” icon followed by the Memory tab. Position the slider so that there is 5mb (5120 kb) allocated and not in use (i.e. if the “In Use” value says 1024 kb then add 1024 & 5120 to determine what the “Allocated” value should be.