Knowledge Base

Behaviour:

User gets the following message:

1) This version of Carlson Survey was not installed properly. In this case, 
you may wish to reinstall Carlson Survey.
2) You do not have sufficient rights to run Carlson Survey.

Cause and Resolution:

Some IS Managers would like members of the users group to be able to run
Carlson Survey XML. By default, when AutoCAD engine 2000i or 2002 is installed on a Windows
2000 system, only members of the local power users group or administrators
group can run the program.
Answer:
Portions of the Windows 2000 registry are set as read only for the users
group. To allow members of the users group to run AutoCAD, permissions must
be changed on some of the registry keys.

NOTE: This procedure is only valid when AutoCAD is installed on an NTFS
partition.
WARNING: Backup the system and the registry before making any of these
changes.

Use the following procedure to change the registry permissions:
1. Log on as a member of the local administrators group.
2. Start REGEDT32.EXE by going to Start | Run, type regedt32 and press the
enter key
3. The Registry Editor is now running.
4. Click in the HKEY_CLASSES_ROOT window to make it active.
5. Click on the HKEY_CLASSES_ROOT key to make it the active key.
6. Click on the Security pulldown.
7. Click on Permissions
8. Click the Advanced button.
9. Click on the Users group for the local machine to highlight it.
10. Click the View/Edit button.
11. The Permissions Entry for HKEY_CLASSES_ROOT is now displayed.
12. Under the Allow section, check all boxes except Write DAC and Write
Owner.
13. Click the OK button three times to return to the base Registry Editor
window. This may take a few minutes while the registry permissions are
updated.
14. Click on the HKEY_LOCAL_MACHINE window to make it active.
15. Double-click Software to expand it.
16. Click on 'Carlson Software' to make it the active key.
17. Click on the Security pulldown.
18. Click on Permissions
19. Click the Advanced button.
20. Click on the Users group for the local machine to highlight it.
21. Click the View/Edit button.
22. The Permissions Entry for 'Carlson Software' is now displayed.
23. Under the Allow section, check all boxes except Write DAC and Write
Owner.
24. Click the OK button three times to return to the base Registry Editor
window. This may take a few minutes while the registry permissions are
updated.
25. Log in with an account that is a member of the users group and test that
Carlson Survey can now be run.