Knowledge Base

Category: General
Topic ID: 1194
Title: Load Library Failed with Error 126
Created: 2020-09-02Last modified: 2020-09-02
If you are working remotely and accessing Carlson through a Remote Desktop connection (RDP), you will receive this error if your connection uses an ADM graphics driver.
Here are two possible workarounds for this issue:

1- Use Chrome Remote instead https://remotedesktop.google.com/. This does not inject the new graphics driver the way RDP does and also does not require VPN to make it work.

2- Temporarily disable the AMD card as shown below. This method may require Administrator rights, but is easy to do even when you are already remote and it is easy to reverse.

*Please note that this image is showing a NVIDIA driver as and example. You will only want to disable a AMD driver.

Links:
Attachments:
Disable AMD Driver.png
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