Jobs at Carlson

Employment Opportunities at Carlson Software

About Carlson Software.

Founded in 1983, Carlson Software is a privately owned and operated company specializing in CAD design software, field data collection, and machine control products for the surveying, civil engineering, construction, and mining industries worldwide.

All sales positions at Carlson include a variety of incentive programs based on weekly, yearly and targeted market sales performance on top of a very competitive base pay package. Successful applicants receive health coverage (Blue Cross/Blue Shield) with an HSA option, and are eligible for the 401K retirement program.  Top sales people at Carlson are among the highest wage earners in our industry.

Programmers at Carlson all participate in bonus plans and the 401K retirement plan and have health coverage (Blue Cross/Blue Shield) with an HSA option.  Successful applicants can choose between location in Maysville, Kentucky  (corporate office), Boston, Massachusetts (principal programming office), Zurich, Switzerland, or Almere, Netherlands (European offices).

Carlson Software’s solutions across industries are praised for their ease of use combined with state-of-the-art technological innovation. Carlson Software is especially proud of its excellent and personal customer service, which is renowned throughout the industry.

NEW Job Listings!

Software Support and Test Analyst

Location: Carlson Software, Maysville, KY
Reports to: Product Manager, Maysville KY
Education: Bachelor’s Degree or equivalent work experience
Purpose: Support dealer network, and develop and execute software test plans in order to identify software problems and their causes

–Problem Solving
–Computer skills – Microsoft Windows, Spreadsheets, Word Processing, Presentations, Databases

Additional Knowledge (not required):
–Software Development
–VM Ware
–Bug Tracking Software (such as Fogbugz or Bugzilla)

Work Requirements:
–Requires contact with others (face-to-face, by telephone, or otherwise)
–Requires face-to-face discussions with individuals or teams
–Requires writing letters and memos
–Requires telephone conversations
–Requires use of electronic mail

Level of Challenge:
–Freedom to determine tasks, priorities, and goals
–Requires being exact or highly accurate
–Requires self motivation

–Answer user inquiries regarding computer software or hardware operation to resolve problems.
–Design test plans, scenarios, scripts, or procedures.
–Document software defects, using a bug tracking system, and report defects to software developers.
–Identify, analyze, and document problems with program function, output, online screen, or content.
–Monitor bug resolution efforts and track successes.
–Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
–Document test procedures to ensure replicability and compliance with standards.
–Investigate customer problems
–Provide feedback and recommendations to developers on software usability and functionality.
–Install, maintain, or use software testing programs.
–Monitor program performance to ensure efficient and problem-free operations.
–Install and configure recreations of software production environments to allow testing of software performance.
–Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
–Enter commands and observe system functioning to verify correct operations and detect errors.
–Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
–Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
–Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
–Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
–Refer major hardware or software problems or defective products to vendors or technicians for service.
–Develop training materials and procedures, or train users in the proper use of hardware or software.
–Confer with staff, users, and management to establish requirements for new systems or modifications.
–Prepare evaluations of software or hardware, and recommend improvements or upgrades.
–Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.

To apply, email

Database Administrator/Data Analyst

Location: Maysville, KY

The primary responsibilities would include maintaining, correcting, analyzing and reporting of data from Company’s customer and accounting databases. Additional occasional responsibilities will include network infrastructure troubleshooting and setup, Windows Help Desk responsibilities to assist local and remote users, VOIP telephony troubleshooting and setup, backup management.

Skills required:
— Strong working knowledge of SQL (MSSql and MySQL)
— Database server administration, both MSSql and MySQL
— Knowledge of PHP programming
— Good knowledge of networking. This includes wireless configuration, network hardware, DNS, DHCP. Knowledge of VPN technologies is a plus.
— Help Desk related experience, both hardware and Windows software

Strong preference is given to candidates with the following skills:

— Previous experience with Crystal Reports
— Knowledge of accounting and related software. In particular, the knowledge of Sage products (MAS90 or Sage 100) is a plus
— System Administrator experience with Windows and Linux server
— Knowledge of and experience in LDAP/Active Directory administration
— System Administrator experience with VMware

To apply, email

Software Engineer

Requires strong knowledge of C/C++ programming and strong communication skills. Some exposure to Lisp, AutoCAD or civil
engineering is preferable but not necessary.

The position involves application software development with C/C++. Projects include programming for civil engineering inside AutoCAD, construction Takeoff inside AutoCAD and field survey data collection inside Windows CE. The civil engineering programs
involve design of subdivisions, roads and hydrology. Construction Takeoff involves surface modeling and trench networks. Survey data collection requires interfacing to GPS receivers and total stations from various manufacturers.

To apply, email

No phone calls please.

Carlson Software is an Equal Opportunity Employer.