Knowledge Base

Carlson Software Knowledge Base
Review dozens of categories and sub-categories of information pertaining to Carlson products

User Conference Training Materials
Access documentation from Carlson’s 3rd User Conference

Simplicity Systems FAQs
for older products

Autodesk Knowledge Base
Find Autodesk-related information

Software

Carlson Software

Product Downloads
Other Downloads
Older Simplicity Systems Products Downloads

Autodesk

Software Updates
Autodesk Object Enablers

Manuals & Movies

Carlson Software Manuals
Carlson Software Training Movies

Hardware Repairs

For repairs for the Carlson Surveyor, Carlson Surveyor+, and Carlson MINI contact:

Carlson Software
102 West Second Street
Maysville, KY, USA, 41056
1-606-564-5028
RMA Procedures

Additional Repair Centers:

Note: Contact these centers directly for their repair policies

Carlson Explorer Repairs

Authorized Explorer service/repair centers include the following:

All Carlson Explorer repairs are being done through our Authorized Service Centers. Please contact them directly for any repairs.

Product Registration

Most products may be registered online automatically. If you do not have an Internet connection available, you may print out your registration form and fax it to 606-564-9525. It will be returned to you by fax within 48 hours. Some products can be registered manually using the links below. All non-registered products can be run for 30 days before registration is required.
Product Registration
Carlson SurvCE registration 3.x
Carlson SurvCE registration 2.x
Carlson SurvCE registration 1.x

Reports and reference forms:
Account-wide current serial number lookup and version check
Maintenance upgrade serial number lookup

LandXML

Carlson Software supports the LandXML data exchange format. Carlson Software’s proprietary data files can be exported to the LandXML standard, which can be imported into other software programs or viewed as simple text. To learn more about LandXML, visit their website at:

LandXMLproject.org

Discussion Groups

The Carlson Forum enhances our Technical Support. Users can post messages to other professionals. Carlson support staff provides input when needed. Click any link below.

Autodesk Discussion Groups may be helpful to those using Carlson software with AutoCAD. They are not moderated by Carlson Software. For more, see this
AutoCAD Groups list.

Language Translation

Carlson is working toward making its products available in multiple languages. We welcome efforts by our users to contribute to the translation of our products. Please use our Translation Tool to start on this important effort.