Knowledge Base

Category: Data Collectors / Carlson Explorer
Topic ID: 426
Title: Carlson Explorer/600+ Service & Repair options
Created: 0000-00-00Last modified: 0000-00-00

Authorized Explorer service / repairs centers are listed below.

Please contact them for any warranty/non-warranty related issues and they will be able to assist you in processing this request.

Hayes Instrument Co.
Click the link below to submit a Repair Form:
Hayes Instrument Repair Form
502 South Cannon Blvd
Shelbyville, TN 37160

Laser Specialist
19879 West 156 St.
Olathe, KS 66062-3521

When you contact either of these Service Centers, please have the following available for your Carlson Explorer Repair:
1) The Serial Number of the hardware. It is on the back of the unit and starts with HH.

2)  A full and detailed description of the problem.

3)  The complete address, telephone number and contact name of the shipping party. The unit will be returned to this address