Knowledge Base

Category: Carlson Survey
Topic ID: 234
Title: Report viewer comes up blank, ie in list points
Created: 0000-00-00Last modified: 0000-00-00

Symptom:

Any report you try comes out blank. 
You can not type in the viewer window. 
The viewer's main area is grey, not white.

Reason:

On small number of systems Rich Edit control (riched32.dll) used by the editor is missing.
We have usually provided a backup copy, but it was not included in some builds.

Resolution:

Download a ZIP attached to the bottom of this article. Extract it to the EXEC folder of the product you are running. For example Carlson Survey 2004 by default it would be c:\Program Files\Carlson Software 2004\EXEC folder.

Links:
Attachments:
RICHED32.ZIP
Keywords: