Knowledge Base

SYMPTOM: When trying to bring up a program based on Autocad 2002 engine user get a message saying that the program is not installed properly, became corrupt or he does not have enough permissions to run it. That happens even if user is a power user or have administrative rights. 
This is known to happen to a small percentage of users on Windows 2000 or XP machines.

CAUSE: During installation of AutoCAD engine the program fails to set sufficient privileges to the appropriate registry entries.

RESOLUTION:

On Windows 2000 click Start->Run, type 'regedt32' and click Ok.
On Windows XP click Start->Run, type 'regedit' and click Ok.

Navigate to HKEY_CURRENT_USER->Software->Carlson Software->Carlson Software

With that second "Carlson Software" highlight, 
on Windows 2000 select Security->Permissions from the menu or
on Windows XP select Edit->Permissions from the menu.

Select "Administrators" group and make sure that all "Allow" toggles are checked. Click Ok.

Navigate to HKEY_LOCAL_MACHINE->Software->Carlson Software->Carlson Software and repeat the steps above.

The program should now work correctly.