When you first receive a RT3, it is recommended to insert the removable battery pack, attach the wall charger, and leave
it charging overnight. Battery capacity is best maintained by charging every night and weekend. If storing for more than
2 weeks, see page 32 of the owner's manual.
A new battery may indicate 7% charge and will stay that way until it has initially reached full capacity (which will
likely take several hours), at which point the charge indicator should then be properly synchronized with the actual
charge of the battery.
If the removable and/or the optional internal battery pack(s) will still not indicate more than 7% charge, then you may
need to run through a full charge cycle. This involves fully discharging (until the RT3 will actually no longer turn on
without attaching the wall charger) then fully charging (such as overnight).
If a battery indicator will still not calibrate (still stuck at 7% charge), you may try swapping the removable battery
to see if the issue follows the original battery or the RT3 unit. Please contact support@junipersys.com for further
assistance if needed.