Knowledge Base

Category: Data Collectors / Carlson Surveyor 2
Topic ID: 1025
Title: Surveyor 2 Keyboard Lock Up or Key Not Responding
Created: 0000-00-00Last modified: 0000-00-00

This is in regards to your Surveyor2 data collector in regards to the keyboard that isn't responding.

Please click the link located at the bottom of this article, to download the file "CarlsonSurveyor2_CAB" and copy it to the \My Documents\ folder on the Surveyor2.

Then,  navigate to this file and run it in the data collector and follow the prompts if it wants you to reset or reboot.

The keyboard should be working properly now.  However, a re-installation of the Carlson SurvCE program is recommended, following the remapping of the keyboard.  These instructions can be found in Knowledge Base article #1026.