If you wish to access network license files, which are being hosted on the server of another office, you will need to
have access to that server. This can be done through a Virtual Private Network (VPN) connection. The VPN connection is
one which would be created by your IT department. Regardless of the means of establishing a VPN connection that
your IT chooses, the VPN should be capable of routing UDP traffic on port 5093, with a minimum MTU packet size of
1500.
"A virtual private network (VPN) extends a private network across a public network, such as the Internet. It enables
users to send and receive data across shared or public networks as if their computing devices were directly connected to
the private network, and thus are benefiting from the functionality, security and management policies of the private
network."
Once this portal has been created, you will need to set an environment variable on the workstations of the satellite
office. This will point the Carlson program directly to the hosting server at the remote office. The procedure for
setting up an environment variable is outlined in two of our Knowledge Base articles. :
Article 508 addresses the
procedure on Windows XP operating systems
Article 855 addresses the
procedure for Vista and Beyond
If you are still unable to access the licenses from the workstation; you may be blocked by a system firewall. This
firewall may be running on either the server, or the workstation. In order to bypass the firewall, access must be given
through the designation of a port within the firewall.
Article #269, Access to
Network License Manager Blocked By Firewall on Windows XP Machine
Article 873, Access to
Network License Manager Blocked By Firewall on Windows 7 and Beyond Machines