Carlson Supervisor


Supervisor Tablet A small, light, fast, and rugged field tablet PC for site management and land surveying! Designed for the land surveying, construction, landfill, and mining industries, the Carlson Supervisor is  a rugged tablet PC with many extras designed for real performance in the field:
  • Produced by HHCS Handheld USA Inc. for Carlson;
  • Features full Windows 7 functionality with a daylight readable, 7-inch touchscreen;
  • Tough enough to work in the most challenging environments;
  • Features 4GB of DDR3 RAM plus a massive 128 GB Solid-State Drive (SSD), no moving parts!

Choose your Field Software Solutions

  • Carlson SurvPC for land survey and GIS, and/or,
  • Carlson Grade Supervisor for landfills, mining and construction. Additional options are available for the Grade Supervisor bundle including Carlson’s line of construction GNSS (GPS+GLONASS) receivers:
    • MC Pro GS
    • MC Pro 500
    • MC Pro Lite
    • MC Pro Lite Duo
For more information, view a brief overview video of the Carlson Supervisor under the “Videos” tab below. Highlights include showing how the Supervisor is light enough to be held or it can be used on a pole or in a truck or ATV. Communicate with other devices with options such as Bluetooth for short-range wireless connection to GNSS receivers or to the Internet via 802.11 WLAN. The fully integrated 3G antenna and Gobi 3000 WWAN cellular modem enables you to work on your choice of wireless frequency anywhere in the world. The Carlson Supervisor has a built-in 5-megapixel camera with LED light enabling collection of visual information in the field.

Looking for an Integrated RTK GNSS?

This Supervisor tablet is scale-able, too! Add the RTK GNSS option and turn the tablet into the Carlson “Super G” system with accuracy and powerful features for even the most demanding projects!

Specifications

  • Powerful 1.6GHz Intel Atom Processor
  • 7-inch wide, daylight-readable touchscreen
  • A 5-megapixel camera
  • Hot swappable batteries
  • 4GB of DDR3 RAM
  • 128 GB SSD
  • Rugged IP65 rating
  • Gobi 3000 WWAN cellular modem
  • 802.11 Wireless Connectivity & Bluetooth
  • Supports most GNSS receivers
  • Full Windows 7® Ultimate functionality
  • Fully integrated 3G antenna and modem for high-speed GSM/UMTS/EVDO data transmission
Overview of the Carlson Supervisor

System
Processor N2600 1.6 GHz Dual-Core Intel ATOM
BIOS AMI System BIOS
Chipset Intel US15W
Memory 1 x SODIMM, Max 4GB DDR3 400/533
LAN Controller Realtek RTL811B Chipset, 10/100/1000 Mbps
Storage PATA interface support Mini-PCIe interface SSD (Default 128GB)
Audio Audio out for headset, Micro-in for microphone jack, 1.5W Speaker (internal)
I/O Connectors
Left I/O Port 1x Micro-In, 1x Audio Out, 1x Giga LAN, 1x USB, 1x DC Power Jack
Right I/O Port 1x RS232, 1x USB (IP67 Sealed)
In Front Control
Control Button 1x Power On/Off, 1x Menu, 1x Up, 1x Down, 1x Left, 1x Right, 3x Programmable Hotkeys
LED Indicator 1x Power Status, 1x HDD Status, 2x Battery Status, 1x Wireless Status
Display Specifications
Size 7″ (16:9)
Resolution 1024×600
Brightness 600 nit Maxview Technology
Touch 4 Wire Resistive Touch

Power Input12 V DC @ 4.16A

Power Management
Power Consumption 6-9W
Battery Li-Polymer 7.4V 2S1P, 2600mAh
Adapter 100-240V, 50-60Hz, 12VDC

“I asked Jim Carlson for your email address because I wanted to express my appreciation to you and your Tech Support team. They are outstanding – in every way.

They – ALL of them – are patient, friendly, upbeat, knowledgeable and unambiguous in their instruction(s). I feel put at ease, and am unafraid to ask any question because none of them have ever acted as if any of my questions are trivial, obvious or incompetent. This is particularly true of one Brian Hammer.

Again, it is a pleasure to work with these guys.”

–Paul G. Louden

Richmond, Virginia

Contact your Carlson Software Representative for pricing as well as complete Hardware, Data Collection, and Financing options.

Standard warranty on the Carlson Supervisor tablet is one (1) year*.

An optional 3-year replacement warranty is available for the Carlson Supervisor tablet.

General Terms of Sale

Carlson Software hereinafter referred to as Carlson

Price and Payment

All prices are in the currency stated on order acknowledgements, exclusive of shipping costs. Carlson may change its prices without advance notice.

When an order is placed, an order confirmation is sent via e-mail. The order confirmation shall be considered information on the order’s content. Please note that prices and terms of delivery may differ from the information contained in the order confirmation.

Right of ownership of a delivered product does not pass to the customer until final payment has been received by Carlson. Until final payment has been made, Carlson retains full right of ownership of a delivered product.

Sales to companies/business proprietors and national, municipal and county governments are made against invoice, which falls due for payment 30 (thirty) days after the date of invoice. Cash payment in advance is required at the first purchase by a new customer. Upon the completion of a credit application a credit check is carried after the first purchase by a new customer. On failure of a credit check, cash payment in advance will apply. Cash payments may be made by check or credit card. Orders paid by check will be held until the check clears.

Shipping costs

Shipping costs are added to all orders. The total shipping cost is not determined until the invoice is made out. This is because it is not until then that the weight of the consignment is known, whether the consignment is outsized, must be delivered on a pallet or if it consists of several parcels.

Carlson uses UPS for delivery. In the case of companies, the goods are delivered directly to the delivery address. If the company’s delivery address is a post box or has a post box number, the article is sent by parcel post to the postal service’s delivery point; door-to-door delivery is not included in this service.

Information on the cost of other types of delivery (e.g. by messenger) will be provided by the salesperson, as these prices vary depending on delivery address. Articles may not be picked up at Carlson. In the case of part deliveries, the customer is billed the normal shipping price.

Damage incurred in shipping must be reported to Carlson on the day of the shipment’s arrival.

Warranties

All products are limited warranted against defects in materials and workmanship for twelve (12) months from the original date of purchase unless otherwise agreed. Batteries, accessories and peripherals are limited warranted against defects in materials and workmanship for ninety (90) days from the original date of purchase. If notice is received of such defects during the limited warranty period, the proven defective product(s) will either be repaired or replaced, at the manufacturer’s option. Replacement products may be either new or like new.

Carlson does not warrant that the operation of the products will be uninterrupted or error free. If the product is not, within a reasonable time, repaired or replaced to a condition as limited warranted, the customer will be entitled to a refund of the purchase price upon prompt return of the product.

Limited warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts, or supplies not supplied by Carlson, (c) unauthorized modification, or misuse, (d) operation outside of the published environmental specifications for the product, or (e) physical damage due to external causes, including accident, abuse, misuse or problems with electrical power.

To the extent allowed by local law, the above limited warranties are exclusive and no other warranty or condition, whether written or oral, is expressed or implied, specifically disclaiming any implied warranties or conditions of merchant-ability, satisfactory quality, and fitness for a particular purpose.

To the extent allowed by local law, the remedies in this limited warranty statement are the customer’s sole and exclusive remedies. Except as indicated above, in no event will the manufacturer or its suppliers be liable for loss of data or for direct, special, incidental, consequential (including lost profit or data), or other damage, whether based in contract, tort, or otherwise.

For information on permanently lit/dark pixels on TFT screens, see Appendix 1.

Risk for article

The risk for the article passes to the buyer when the article has been delivered to the carrier. In the case of purchase by a consumer, risk does not pass to the buyer until the article has been delivered by the carrier.

Dead On Arrival (DOA)

All DOA products must be claimed within fifteen days of receipt and returned to Carlson within 30 days. After 30 days, defective product will fall under warranty guideline.

Claims should be made by contacting Carlson via e-mail at rma@carlsonsw.com type “SUPERVISOR DOA” in the subject line of the email and provide the order and invoice numbers and the reason for the claim. An RMA number and form will be provided. Note that receiving a return number is not to be construed as the approval of a DOA.

Return shipping shall be prepaid by the customer when returning the article to Carlson. The packing slip, invoice, or receipt and RMA form should be included with the article. If shipping is not paid or if any documentation is lacking, the article will be returned to the customer. Returns must be made in the original product packaging, well packed in shipping packaging approved by the postal service. Any transport damage due to deficient packaging will be billed to the customer. Mark the package with DOA and the RMA number issued by Carlson.

Units confirmed to be DOA will be replaced by a new unit and the shipping cost will be compensated by Carlson.

Carlson reserves the right to inspect the article and to bill a testing charge of $100 if the article prove not to be defective.

Liability for defects

If defects occur for which Carlson is liable, Carlson undertakes, at its own discretion, to either remedy the defect by repair or by re-delivering or refund the purchase price. Please note that support and reporting of defects is provided in English only; in some cases, reporting of defects may only be provided via email or website.

Carlson’s liability as a result of article faults is limited to that which is indicated in these general terms of sale. Carlson is thus neither directly nor indirectly responsible for, for example but not limited to, incompatibility, delayed delivery, harmful properties of the articles, product liability, loss of profits, business stoppage, loss of stored information, extra work or any other economic damage.

Technical support

For technical support – user support – in general or in case of defect in an article, Carlson may refer the customer to a third-party pay support function. Contact details for each Carlson office can be found on www.carlsonsw.com/about/contact/. For product service or support issues, please see Support Center details listed under Support & Training on the Carlson web pages. Please note that support may be provided in English; in some cases support may only be provided via e-mail or website.

Special terms for software

On purchase of software, the customer acquires no rights to it other than those that follow from the special terms/license agreement packed with each respective software product. Any guarantees for the software appear in the terms of the license agreement. With the exception of such guarantees, Carlson declines responsibility for all guarantees for the software, including guarantees of the general suitability or the suitability for any particular purpose of the software or any guarantee regarding right of ownership or absence of infringement in the rights of third parties.

Miscellaneous

Factual and price information is provided with reservation for printing errors, supplier’s price increases, any incorrectly indicated technical specifications etc. and for products being out of stock. All names and designations etc. appearing on Carlson’s website are, in applicable cases, registered trademarks.

Carlson reserves the right to alter all information including, but not limited to, prices, technical specifications and product offers without previous notice.

Factual and price information, documents, graphics etc. thus published may contain technical and/or graphical and typographical errors. Carlson declines all responsibility with regard to such information and to other quoted information and/or documents within or linked to this publication.

Carlson may under no circumstances be held responsible for indirect damages, consequential damages or any other damages resulting from inability to use or difficulty in using computers or information, loss of information or loss of profits in connection with the use of information available.

With the exception of that which is expressly indicated in individual documents within this publication, the right to read, copy, print and distribute documents on this server is offered provided that (1) the use of such document is made for non-commercial purposes of information or for private use and it is not copied or posted on a network computer or published in any media, (2) documents and associated graphics are not modified, (3) images are not distributed without associated text, (4) text is not quoted out of context and (5) each respective copyright owner is indicated in each instance.

Use for any other purpose than those listed above without the express permission of Carlson is prohibited by applicable law and may entail penalties and tortuous liability.

Appendix 1

Permanently lit/dark pixels on TFT screens
With all products with so-called flat screens (TFT), there is a risk of the existence of permanently lit or permanently dark pixels already at delivery of the product. This shall not in itself be considered a defect in the article, but qualitative variations in the picture elements that arise during manufacture. The number of permissible permanently lit/dark pixels varies among manufacturers, but most comply with the ISO 13406-2 standard (TFT screens, screens on portable computers, etc. are considered class II picture elements unless otherwise indicated in the product information). Permanently lit/dark pixels may arise after a period of use of the screen. This, too, is normal and is not covered by guarantee unless the number exceeds the permissible number as per ISO 13406-2 or each respective manufacturer’s guarantee terms.

According to the ISO 13406-2 standard, TFT elements are divided into four different classes, class I, class II, class III and class IV. TFT elements belonging to class I may not contain permanently lit or dark pixels. TFT elements intended for military use or for use in medical apparatus, for example, fall into this category.

For TFT elements that fall into class II, a certain number of permanently lit/dark pixels per the number of million pixels the screen consists of are allowed. All TFT elements aimed at the corporate or consumer market belong to class II. Class III and IV allow even more defective pixels, but elements classified as class III or IV hardly exist in the market.

Carlson provides no further guarantees regarding permanently lit/dark pixels than those specified by the LCD/TFT manufacturer.

*The warranty will commence from the day that Handheld-US ships out the unit/units.