Straight from the Source: Carlson Tech Support

March 10th, 2016

Members of Carlson tech support

At Carlson Software, our customers have the ability to pick up the phone or send an email and be assisted one-on-one by our friendly support team. From the beginning, Carlson customers have used our tech support and knowledge base for answers to common questions, software issues, and educational resources.

If you’re considering using Carlson software or hardware, or, want to find out what free technical support means to our users, read the testimonials below.



“That worked!! Thank you very much for all your help and your very fast responses. Customer service like yours is rare and very much appreciated!”

-Monte McCoy
Trapper Mine

“Mark was extremely helpful, friendly and quick in our needs. Thank you.”

-Daniel A. Smith, RPLS
Harcrow Surveying, LLC
Artesia, NM

“Thanks again. Bought Carlson in 97, I think, and have never, ever been sorry. The support being the prime reason.”

-Karl Olson, PLS
Karl Olson & Associates, Inc.
Wiscasset, ME

“Dear Carlson Staff: Once again your support staff came through!!! Thanks to Brandon for his help this morning.”  


-William (Bill) Haddock
Registered Professional Land Surveyor
Texas Registration No. 5764, Centro Resources

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