Testimonials

Carlson Tech Support is Here to Help

Free technical support from Carlson has been the company standard since its beginnings. Carlson tech support team members are at the ready to assist you with technical problems and registration walk-throughs. They’re available by phone or email, and also create tutorials answering frequently asked questions in the Carlson Knowledge Base. More information and how to contact support can be […] ...
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Straight from the Source: Carlson Tech Support

At Carlson Software, our customers have the ability to pick up the phone or send an email and be assisted one-on-one by our friendly support team. From the beginning, Carlson customers have used our tech support and knowledge base for answers to common questions, software issues, and educational resources. If you’re considering using Carlson software or hardware, or, want to find out […] ...

Carlson Tech Support Rocks

At Carlson, we take great pride in providing excellent technical support to our customers and listening to their needs. We appreciate what our customers have to say about our service:     “I received an old CAD file from another consultant that contained contours but they were distorted and corrupted beyond use when opened in […] ...
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Carlson Customers Show Support

At Carlson, we’re thankful for our devoted customer base. We work for you, so we appreciate hearing from our customers when they’re happy with the job we’ve done. And we’re always ready to listen for ways to improve our customers’ experience with Carlson. Here are some reasons why our customers choose Carlson: Always the best service […] ...

Top-Notch Tech Support

Carlson Software’s tech support team is just that: a team. They are dedicated, friendly, and extremely meticulous. Together, they make the effort to be sure every customer’s questions are answered. If you’re having an issue with our software, our tech support is here to help you. And the best part about it? It’s totally free […] ...

How the Supervisor+GPS Tablet is a Launching Pad for Florida Surveying Business

Here’s a story about how a small business is expanding thanks to new technology. Ralph Nieto of Nieto Whittaker Surveying in Lake Mary, Florida, told his story to POB Editor Christine Grahl. The rugged, integrated tablet [the Supervisor+ GPS, also known as the SuperG] with its large screen, Windows operating system, familiar software and online […] ...

Mining Industry Veterans on Why Carlson Mining

Four of those attending the recent Carlson Mining training held in May 2012 spoke to us about their background in the industry and they offered a little something about their experiences working with Carlson Mining. They include: Brian Glackin (right), now with Lehigh Hansen, who is in the cement and aggregates industry, and is located […] ...
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Excellence in Tech Support

I asked Jim Carlson for your email address because I wanted to express my appreciation to you and your Tech Support team. They are outstanding – in every way. They – ALL of them – are patient, friendly, upbeat, knowledgeable and unambiguous in their instruction(s). I feel put at ease, and am unafraid to ask […] ...

Surveyor+ GPS an Asset to Independent Surveyor

“If you are looking at incorporating a network RTK GPS unit as part of your ‘toolbox,’ I recomend adding Carlson’s Surveyor+ GPS unit to your list of systems to look at.” –Larry Hoffman, PLS Hoffman Land Surveying and Geomatics Ontario, N.Y. I have been using the Surveyor+ RTK GPS rover for the past six months […] ...

We’re proud of our tech support team

How do you feel about your software’s technical support team? We here at Carlson couldn’t be more proud of ours. And did you know that Carlson’s technical support is free. Yes, free. President and Founder of Carlson Software Bruce Carlson feels strongly that once someone buys Carlson, then they should not have to wait or […] ...