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Knowledge Base
Carlson Software Knowledge Base
Review dozens of categories and sub-categories of information pertaining to Carlson products
User Conference Training Materials
Access documentation from Carlson’s 3rd User Conference
Simplicity Systems FAQs
for older products
Autodesk Knowledge Base
Find Autodesk-related information
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Hardware Repairs
For repairs for the Carlson Surveyor, Carlson Surveyor+, and Carlson MINI contact:
Carlson Software
102 West Second Street
Maysville, KY, USA, 41056
1-606-564-5028
RMA Procedures
Additional Repair Centers
Note: Contact these centers directly for their repair policies
North America— Surveyor only Laser Specialist 19879 West 156 St. Olathe, KS 66062-3521 913-780-9990 |
Australia Johnny Appleseed GPS Ground Floor, Building 2 1311 Ipswich Road Rocklea, QLD 4106 Australia Rohan Woods – Service rohan@ja-gps.com.au http://www.ja-gps.com.au Freecall Australia: 1800 477 477 International Phone: +61 07 3717 8555For Allegro, Surveyor, Supervisor, Mini and Mini2 repairs |
United Kingdom — MINI only Hydro-Logic Ltd. Old Grammar School Church Street Bromyard, Herefordshire, UKHR7 4DP +44 1885 483789 www.hydro-logic.co.uk |
Europe Carlson EMEA BVMarkerkant 1338 1314 AN Almere The Netherlands +31 36 750 1781 EMEA@carlsonsw.com www.carlsonemea.com |
Robotic Instruments
Norris Instrument Service
8745 East Orchard Road, Suite 520
Greenwood Village, CO 80111
Contact: Brock Norris
Tel: 303-694-0012 ext. 12
Fax: 303-694-3934
Email: brocnisi@yahoo.com
Carlson Explorer Repairs
Authorized Explorer service/repair centers include the following:
Laser Specialist 19879 West 156 St. Olathe, KS 66062-3521 913-780-9990 |
Hayes Instrument Co. 502 South Cannon Blvd Shelbyville, TN 37160 931-684-0555 |
All Carlson Explorer repairs are being done through our Authorized Service Centers. Please contact them directly for any repairs.
Product Registration
Most products may be registered online automatically. If you do not have an Internet connection available, you may print out your registration form and fax it to 606-564-9525. It will be returned to you by fax within 48 hours. Some products can be registered manually using the links below. All non-registered products can be run for 30 days before registration is required.
Desktop Software Product Registration | SurvCE registration 3.x SurvCE registration 2.x SurvCE registration 1.x |
SurvPC registration 3.x SurvPC registration 2.x SurvPC registration 1.x |
Reports and reference forms:
Account-wide current serial number lookup and version check
Maintenance upgrade serial number lookup
Language Translation
Carlson is working toward making its products available in multiple languages. We welcome efforts by our users to contribute to the translation of our products. Please use our Translation Tool to start on this important effort.