The Carlson Business Suite (CBS) is designed to solve the challenges that often arise when trying to implement an enterprise application. As a complete business management solution, CBS enables its users to access information from the entire business cycle from planning through execution and business administration. Following are the many ways that CBS is designed to mitigate, or offset, any of the traditional challenges up front.
| Specialized Documentation |
CBS's documentation is part of the application. The documentation and companion help movies are updated as the software is customized. |
| Upgrades or Changes to Hardware or Supporting Software |
CBS includes upgrades at no additional charge to the customer. |
| Security Changes |
CBS is a managed product and security upgrades are included and performed for the customer. |
| New Operations or Maintenance Procedures |
As a managed product, CBS does not present new maintenance costs or tasks for its customers. |
| No Third-Party Software Required to Complete Solution |
CBS is a self-contained solution that does not require external software -- like Crystal Reports or Adobe PDF. |
| Contracted Increases or Ability to Change License, Services and Maintenance Costs |
CBS is deployed within its well-defined scope. New reports, for example, are included in managed deployments without added fees to the customer. |
| Employee Training |
Employee training and technical support are included with CBS. |
| Interfaces to Other Systems |
CBS is built on an entirely extensible framework. Interfaces to other systems are easy to understand and easy to devise. |
| System Testing and Deployment |
Deployment, testing and network integration are all included with CBS. |
| Backup Systems, Security and Redundant Hardware for Disaster Recovery |
CBS managed services include all backup and recovery services and operations. |
| Facility Changes |
CBS managed services pay for facilities changes. |
| Data Storage and Data Conversions |
CBS managed services include data storage and data conversion of key information stores and is largely automated -- e.g., conversion of old accounted data. |
| Operating Systems in Parallel |
CBS is supported as a managed product. CBS is very lightweight and may be deployed on its own, or as a memeber of an existing domain or network. |
| Report Conversions |
CBS is deployed and supported with a complete set of reports. Existing specialty reports are assessed and created for the customer. |
